Apartment Complexes
Utility billing reduces property consumption 15% – 40% by making tenants responsible for consumption. At National Utility Services, we offer billing, integration, installation, system maintenance and much more. National Utility Services has innovative solutions for your community. Submetering is not only applicable to apartment complexes, but also applies to condominiums, shopping centers and manufactured housing communities.
Recent advances in metering technology have made it possible to economically convert multi-unit rental properties to individually submetered units.
In a multi-tenant building, like an apartment complex, apartment submetering is an effective way to tailor the utility bill to each tenant’s individual usage. By using the method of apartment submetering, you can benefit financially from any cost-saving measures your tenants use to cut down their bill. This also allows you to provide greater control for each tenant over the utility bill for the unit, something that can be especially important in marketing units and maintaining high occupancy ratings.
Services We Offer for Apartment Complexes
State-of-the-art Technology
Automatic Meter Reading Services
National Utility Services works with most current AMR systems on the market today. We have over 20 years of knowledge in the automatic meter reading, drive by reading, walk by reading, and obtaining direct reads industries. Contact us today to speak with our AMR department about which system works best for your application.
Accurate & On-Time
Meter Reading Services
National Utility Services provides professional meter reading services to remote billing companies, municipalities, and property owners.
We currently offer reading services in over 26 States and plan to expand our coverage area to all the lower 48 States by the end of 2022.
When your property is read by one of National Utility Services professional meter readers you can be assured that your reads will be accurate and on-time each cycle. Based on each property’s or route’s needs, National Utility Services utilizes a combination of tools, such as, hand-held pc’s, tablet pc’s, meter probes, meter scopes, and other recording equipment to ensure your reads are error free.All our readers clearly identify themselves with photo id badges, “Meter Reader” attire, and display “Meter Reader” signage on the sides and rear of their vehicles while performing reading services. For our submetering clients, we also check in and leave a door hanger with property management when we arrive on site.
National Utility Services utilizes the latest technology to ensure your reads are not only accurate but can be easily imported into any billing system. All incoming reads are imported; no matter if they are touchpads, radio reads, or straight visual, into our utility data management platform. Once imported, our trained and experienced reading coordinators look over every incoming read checking for errors, abnormal, non-function, or missed meters. We can then alert you of any maintenance issues or can have our readers audit any meters that appear abnormal. This practice ensures you always get accurate meter information from National Utility Services. From there we can create a custom data file in any format you choose CSV, Flat File, Fixed Width, Excel, and others. Just supply us with the file specification and we will send you that file every month. We can also automatically transfer that file to any internet connected server.
Systems Supported
We support most walk-by and direct visual read systems on the market including:
- Sensus TouchRead
- Neptune ProRead
- Badger Systems
- Direct Visual Read
- ITRON Walk By
- Master Meter 2G / MINT
- and many more
We also support most Automated Meter Reading systems! Please see our Automatic Meter Reading section for more information.
Cost Savings
Third Party Bill Production
National Utility Services is proud to be able to offer Utility Statement Production services to our Property Owners and Municipal clients. By using National Utility Services as your printing provider, you can ensure your bills are mailed in a timely and professional manner.
We can customize a printing program to meet your needs. We offer economy 20lb bond paper to premium 28lb bright white paper or even multicolored papers for those community announcements or late notices. We can print in Full Color or Black only. With National Utility Services, the choices are limitless.
National Utility Services is also one of the few companies that offers both 4×6” and 4.25” x 5.5-inch postcard printing in both 60lb and 80lb cover stocks.
National Utility Services uses only the latest in printing technology, and only from the top names like HP, Xerox, and Cannon. We use the proper print technology and ink to ensure your statements come out crisp and smudge free.
Give us a Call Today to learn how your company can benefit from our Utility Statement Production Services.
Personalized Support
Utility Customer Service
National Utility Services is a leading provider in outsourced customer support. With National Utility Services you can be assured that all your incoming resident phone calls will be answered promptly, professionally and that the residents you are billing, or your municipal residents will get the answers they need and the respect they deserve.
When you choose to utilize our Customer Call Center Services, we partner with you to create a completely customized program that gives you complete control over how incoming calls are managed.
We use the latest in call center technology to ensure your residents never get a busy signal, and that call ques are kept exceptionally low. Hold times never exceed a few minutes. We can even provide you with daily, weekly, or monthly reports that include the customer’s name, phone number, duration, and reason for the call.
We are fully trained and ready to use most commercial web-based utility billing systems or you can choose to utilize our custom billing system
Give us a call today to learn how National Utility Services can help you take control of your customer call center.
High Quality Meters
Meter Sales
National Utility Services is your one stop shop for all your utility metering needs. Whether you are looking for electric multi-unit meter panels, low-cost water meters, or small gas meters for your next submetering job, we have you covered.
At National Utility Services we only sell the best utility grade meters from:
- Sensus
- Neptune
- Master Meter
- Norgas
- Actaris
- IMS
- IMC
- Elster
- GE
- Landis & Gyr
- and many more
We also carry a full line of meter parts and accessories including Couplings, Flange Kits, Cambers, Freeze Plugs & Plates, CT’s, Socket bases, and more. If it goes on, in or under a water meter, gas meter or electric meter, we can get it for you.
Give us a call at (800) 787-3012 to find out our current prices on any utility meter you need or talk with one of our meter experts to find the perfect meter for your job.
Industry Leader
Meter Installation
National Utility Services field technicians and installation teams are fully trained in the installation of the latest automatic meter reading systems, troubleshooting software, as well as meter installation for most water, gas, and electric meters. Contact our AMR department today to learn how National Utility can collaborate with you on your upcoming meter installation or existing system maintenance needs!
Leading Support
Meter & AMR Repair
National Utility Services is here for all your utility metering and AMR repairs. If you are looking to just evaluate your meters or need a full AMR onsite service, we have you covered.
At National Utility Services we are trained on most major meters from:
- Sensus
- Neptune
- Master Meter
- Norgas
- Actaris
- IMS
- IMC
- Elster
- GE
- Landis & Gyr
- and many more
We also carry a full line of meter and AMR parts and accessories to get you back online to 100% quickly.
Give us a call today to discuss our service and maintenance agreements for your community.
Ready to get Started?
Other Ways to Contact
- 16095 Prosperity Dr Ste 103 Noblesville, IN 46060
- (800) 787-3012
- sales@nus-usa.com